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The Business Case for Reliable Processes: a Strategic Approach

17 May 2023
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9 minutes

Last Updated on 12 May 2025 at 10:22

As a business owner or manager, you must ensure that your employees and teams plan, execute, organise and control their work.

This is why creating, implementing and adjusting one or more processes is one of the most critical responsibilities.

Processes and operational excellence

 

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The need for a process

Before I even take on a mandate for operational restructuring and turnaround of a troubled business or project, I often ask an uncomfortable question:

 

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The need for operational stability and excellence

An inadequate or absent process has consequences for

 

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Who benefits from the lack of process?

People are

 

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An example of a general and simplified structure for the creation, implementation and evolution of a process

This structure can serve as a simplified reference model. A specific study is necessary to prioritise the various operations and describe, evaluate and optimise the operational processes.

From this model created by myself (Elena Debbaut), you can facilitate the identification of

 

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Let’s look at these four stages in more detail

 

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Conclusions: driving corporate excellence

 

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How Process Improvement Leads to Operational Excellence - Case Studies with Elena Debbaut, turnaround consultant

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Elena Debbaut is a strategic execution expert to boards and executive teams. She leads and advises on complex transformations when governance barriers, internal politics, or structural fragmentation prevent organizations from executing critical decisions.

Specialities:

• governance-constrained transformation
• operational restructuring
• strategic recovery & execution