[minute consulting] How do you choose the right CRM ?
Last Updated on 16 June 2025 at 19:23
Background:
Choosing the right ICT (information and communication technology) solution is a strategic choice in managing day-to-day operations across a business.
This includes CRM(customer relationship management) solutions.
The question:
How do you choose a CRM solution?
The answer:
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Elena Debbaut is a strategic execution expert to boards and executive teams. She leads and advises on complex transformations when governance barriers, internal politics, or structural fragmentation prevent organizations from executing critical decisions.
Specialities:
• governance-constrained transformation
• operational restructuring
• strategic recovery & execution